Google Support

Maciej Wilczyński
11:03 AM
Office 365 e-mail import keeps failing despite being able to import e-mail folders and everything being set up correctly
Mark Jan Aldrin
11:09 AM
Thanks for contacting Google Cloud Support. My name’s Mark Jan Aldrin, and I’ll be working with you today. I'm reading over your message right now. Was there anything else you'd like to add?
Maciej Wilczyński
11:09 AM
Not much. The migration process hangs on "Initializing" for a couple of minutes (which is normal, I think) and then enters a "fail loop" with the code 11001
Mark Jan Aldrin
11:10 AM
hi Maciej,
Maciej Wilczyński
11:10 AM
Hello
Mark Jan Aldrin
11:11 AM
how can i assist you today?
Maciej Wilczyński
11:11 AM
As I wrote, I try to migrate all my emails from Office 365 to G Suite
Maciej Wilczyński
11:11 AM
And I've been trying to for the past couple of days
Maciej Wilczyński
11:12 AM
However, despite me setting up everything according to your guides, the process keeps failing
Mark Jan Aldrin
11:13 AM
have you enable the less secure apps?
Maciej Wilczyński
11:13 AM
what do you mean?
Mark Jan Aldrin
11:13 AM
under securtiy.
Mark Jan Aldrin
11:14 AM
log in on the admin console
Mark Jan Aldrin
11:14 AM
under security.
Mark Jan Aldrin
11:14 AM
less secure apps
Maciej Wilczyński
11:14 AM
yes, it's enabled
Mark Jan Aldrin
11:15 AM
what is the error message your getting?
Maciej Wilczyński
11:15 AM
Failed (retrying), then error 11001 when I open up the details
Maciej Wilczyński
11:15 AM
Eventually it changes to "Failed"
Mark Jan Aldrin
11:18 AM
it sys smtp error
Maciej Wilczyński
11:18 AM
what does smtp have to do with Exchange migration?